Find out where your travel agency is losing money.
Most growing travel agencies lose money in small ways. It happens at each step of every booking. Quotes go cold. Commissions get missed. Clients do not come back because nobody followed up. Each problem seems small. But across your team and hundreds of bookings a month, it adds up fast.
Our team worked at Meta, Google, Cabinet Office, and the Home Office. We know how to find and fix broken business processes.
When your agency grows, small problems appear. They quietly cost you money.
These leaks are not big or obvious. They happen at the edges of every booking. A quote sent but never followed up. A commission nobody claimed because the reconciliation was late. A client who had a great trip but booked their next one somewhere else because nobody called. Each one seems minor. But across your whole team and hundreds of bookings a month, they add up to real money.
The Travel Agency Leakage Diagnostic starts with a free 3-minute scorecard. It checks nine steps in your booking process and tells you right away where you might be losing money.
This check works best for travel agencies at a certain stage.
Not every travel agency needs this. It works best for owners who have grown past the point where one person can keep track of everything — but have not yet set up clear systems to stop bookings, commissions, and clients from slipping away.
You have five or more consultants handling bookings.
- A mix of leisure and corporate travel
- Multiple suppliers across flights, hotels, and transfers
- At least one person managing the team alongside their own bookings
You feel like you are losing revenue but cannot find where.
- Quotes go out and do not convert — follow-up is inconsistent
- Commission reconciliation is slow or done by hand
- Clients have great trips but book elsewhere next time
- Pre-departure prep varies too much between consultants
Run the diagnostic. See your agency clearly.
10 questions. Under 3 minutes. You get a clear picture of where your agency is losing money — free, private, no call needed.
Run the Leakage DiagnosticEvery booking moves through nine steps. Each step is a place where money can leak.
We check your agency against all nine steps. In most growing travel agencies, the losses are not all in one place. They are spread across several steps — each one losing a little. Together, they add up to a big number every month.
The scorecard walks you through the steps where most travel agencies lose money. It takes under 3 minutes and shows you your results right away.
Map the leaks. Work out what they cost. Build a plan to fix them.
Start with the free scorecard. It shows which steps of your booking process cost you the most. If the result shows a real problem worth fixing, we run a 21-day diagnostic alongside you. We map the process, work out the money impact, and give you a clear plan. No long commitment before then.
How the diagnostic works
- W1Map the processWe look closely at your agency in the first week. We map every step of every booking — where enquiries come in, how quotes are handled, how follow-up works, and where clients and commissions slip through.
- W2Find the leaks and size them upWe find which steps cause the most losses and work out the money impact. You get a clear view of what is leaking, at which step, and roughly what it costs you each month.
- W3Recommend and planWe give you a list of fixes in order of importance, a 30/60/90-day plan, and a clear view of whether working with us longer makes sense for your agency.
At the end of 21 days, you have a clear picture of your agency.
You get seven clear outputs. Not a slide deck full of vague ideas. A specific, ordered view of where your agency is losing money and exactly what to do about it — in the order that makes the most financial sense.
The diagnostic starts with the free scorecard. Run it in under 3 minutes to see where you are losing money before you commit to anything.
We do not sell software. We work through the process with you.
Most travel agency owners who feel revenue pressure do not need more booking tools to log into. They need someone to map what is actually happening — how bookings move, where they stall, and what that costs. We work alongside your team. We are not a product you buy and figure out yourself.
Instaris was built by operators and engineers. Our team worked on large, complex programmes at Meta, Google, Cabinet Office, and the Home Office. We bring that same discipline to travel agencies. When bookings, commissions, and clients slip through the gaps in your process, you lose money. We know how to find that and fix it.
Systems that keep running when the workload gets high.
Booking volume gets hard to manage fast as you grow. We design processes so that quotes, follow-ups, and client needs do not get lost in shared inboxes or one consultant's memory.
Systems that work in the office, on a call, and with clients.
Your process has to work for consultants, coordinators, and owners without adding more admin work. A system people actually use matters more than one with the most features.
Deadlines, payments, and records treated as live rules — not paperwork.
In high-stakes environments, supplier deadlines, commission windows, and client documents need to be tracked as active priorities — not found at the end of the month.
Client records, data, and permissions handled with care.
Passport details, booking records, and client preferences need clear rules, reliable storage, and a clean audit trail.
See exactly where your agency is losing money.
10 questions about your booking process. You get an instant money-leak estimate on screen — what is slipping, at which step, and roughly what it costs you. No pitch. No call needed. If your result shows a clear problem, you can book a call directly from your results page.
- Leaks scored across all nine booking steps
- An estimate of what you lose each month
- Clear actions for your biggest problem areas
- Results on screen right away — free and private
Find out what your travel agency is losing — and what it is worth.
Answer 10 questions about your booking process — from new enquiries and quote follow-up through to commission tracking and client rebooking. You get an instant money-leak estimate on screen. No call needed before you see your result.
If your result shows a real recovery opportunity, you can book a 30-minute call from your results page to talk about the 21-day diagnostic.